Today I received the same voucher deal from Morrisons so took the voucher to the forecourt this evening. Unfortunately they required the actual shopping receipt to offer the discount. Obviously I don't carry all my shopping receipts with me and therefore couldn't use the discount voucher.
The attendant was also a bit of a prick about it I'm sorry to say.
Now that's customer service - it also begs the question, why not just use the receipt as a voucher instead of procuring an, effectively useless, second bit of voucher paper.
I'd say I will never use Morrisons Petrol station again but the two local petrol stations are both of the Morrisons variety and they effectively have a local monopoly.
No comments:
Post a Comment