I once again had cause to visit the A & E department of a big city hospital yesterday evening and although I'm not planning to make any comments at all (controversial or otherwise) I would say that as per most peoples experience some of the NHS experience is really a bit rubbish, non patient focused and a bit 'nasty' but at the same time it's free (obviously) and always there for you 24/7 regardless of how unfortunate, ill and frankly foolish you might have been prior to ending up at a hospital.
So the NHS is as always great and a bit naff both at the same time - probably that makes it a fairly typical British institution.
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