Bit of a change from work posts this morning.
Am on a bit of a health kick at the moment. The family and I are trying to eat a bit healthier at the moment, reducing processed foods and sugars whilst switching over to more fruit, roughage and cooking from scratch. In addition I'm ramping up the exercise level and have been for a few weeks now.
I regularly post about this on Twitter and Instagram and wondered if readers of the blog might give me the odd additional subscription or just a view !
I'd like to create something a bit more meaty that ties in health and fitness with entrepreneurship but need an awful lot more followers in order to justify spending the time on that as well as the 9-5.
Here's where you can find me :
@localventure1 and @fitover4T on Twitter plus pkn4395 on Instagram.
Look forward to seeing you there, remember #theonlyeasydaywasyesterday
Wednesday, 5 June 2019
Tuesday, 4 June 2019
Medical insurers and renewals
In the good old days one of the insurers I work with (as an independent whole of market healthcare intermediary) would send out the annual renewal terms to me as the broker. I would send it on to the client myself with notes as to the affordability, appropriateness of the cover and so forth. This was usually four to six weeks prior to the renewal date.
As you might imagine this gave me some control over timing and information and in the event of a larger than expected increase on a renewal I could offer the insurers rationale to my client and suggest options without the them having to panic.
Following the introduction of GDPR in 2018 more and more insurers are sending renewal documents direct to the client with the broker copy following either at the same time or even a little later on occasion. In practical terms this has increased my volume of panicky, upset calls and e-mails from clients by 100% (simply didn't have them before this began) and meant that in addition to sending out the renewal in the normal way, as I am required to do by our regulators, I have also had to add in an extra layer of admin to support and resolve clients concerns about their renewals.
The purpose of this post isn't to moan about insurers renewals - as annoying as this might be the insurers are simply trying to process client data properly - but rather to let you all know that it is not the broker who has made this change and in some ways it actually increases the pressure on insurers to reduce their renewal price - historically a calm reasoned e-mail from me in advance, explaining how an increase breaks down was often enough to secure the increase for the insurer at renewal (if I felt it was fair and reasonable to accept of course) but now, having upset the client by sending out the renewal to them first with just figures and no explanation at all even with my viewpoint later clients can be too annoyed to just accept what otherwise might be an appropriate renewal increase and demand a discount or even to move provider. So more pressure on the insurers renewal price to come down and thus lower revenue for their business.
In this respect, changes brought about by GDPR and to insurers renewal process are, I might suggest, a bit of an own goal ?
As you might imagine this gave me some control over timing and information and in the event of a larger than expected increase on a renewal I could offer the insurers rationale to my client and suggest options without the them having to panic.
Following the introduction of GDPR in 2018 more and more insurers are sending renewal documents direct to the client with the broker copy following either at the same time or even a little later on occasion. In practical terms this has increased my volume of panicky, upset calls and e-mails from clients by 100% (simply didn't have them before this began) and meant that in addition to sending out the renewal in the normal way, as I am required to do by our regulators, I have also had to add in an extra layer of admin to support and resolve clients concerns about their renewals.
The purpose of this post isn't to moan about insurers renewals - as annoying as this might be the insurers are simply trying to process client data properly - but rather to let you all know that it is not the broker who has made this change and in some ways it actually increases the pressure on insurers to reduce their renewal price - historically a calm reasoned e-mail from me in advance, explaining how an increase breaks down was often enough to secure the increase for the insurer at renewal (if I felt it was fair and reasonable to accept of course) but now, having upset the client by sending out the renewal to them first with just figures and no explanation at all even with my viewpoint later clients can be too annoyed to just accept what otherwise might be an appropriate renewal increase and demand a discount or even to move provider. So more pressure on the insurers renewal price to come down and thus lower revenue for their business.
In this respect, changes brought about by GDPR and to insurers renewal process are, I might suggest, a bit of an own goal ?
Monday, 3 June 2019
Summer time and medical insurance
Summer tends to be a quieter time for a lot of businesses as people drift away on holidays from the beginning of June right through to early September. Add in the long school summer holidays and sometimes it feels as if there is no one in some offices and workplaces.
It is a time of year though that I often warn clients about - do not ignore the your medical insurance renewals if they are due during this time period. I often get calls from clients and prospects in the middle of September saying they want to make a change in their plan or move insurer or indeed even set up new cover effective from 1st of June or July but because they've been away and forgotten (often despite numerous chases from me) they leave it too late.
Generally if we are setting up cover or reviewing an existing plan then quotes only last thirty days and the most we can ever backdate anything tends to be the same time period. Due to understandable underwriting commitments insurers will not allow exemptions and going away on your hols is no excuse I am afraid.
If you'd like help with your medical insurance renewal please just let me know :
It is a time of year though that I often warn clients about - do not ignore the your medical insurance renewals if they are due during this time period. I often get calls from clients and prospects in the middle of September saying they want to make a change in their plan or move insurer or indeed even set up new cover effective from 1st of June or July but because they've been away and forgotten (often despite numerous chases from me) they leave it too late.
Generally if we are setting up cover or reviewing an existing plan then quotes only last thirty days and the most we can ever backdate anything tends to be the same time period. Due to understandable underwriting commitments insurers will not allow exemptions and going away on your hols is no excuse I am afraid.
If you'd like help with your medical insurance renewal please just let me know :
Phil
Philip D Knight
Healthcare Consultant
M: 07792 075748
T: 0113 2505702
Wednesday, 30 January 2019
Welcome to Leeds Premier Karate in Yeadon
It's a new year and I've been running training at our Leeds Dojo for over three years now - club membership is growing slowly and I'm hoping to take on board some new beginners in the coming months
If you would like to learn #karate in the #Leeds area then visit my newly updated website - we have spaces for beginners starting now - https://yeadonkarate.weebly.com/lpk-beginners.html for more information visit the website
Contact Sensei Phil Knight
07792 075748
pkn4395@gmail.com
If you would like to learn #karate in the #Leeds area then visit my newly updated website - we have spaces for beginners starting now - https://yeadonkarate.weebly.com/lpk-beginners.html for more information visit the website
Contact Sensei Phil Knight
07792 075748
pkn4395@gmail.com
Friday, 11 January 2019
Brexit - my perspective
Sometimes I idly wonder what life might have been like had the UK voted to remain in the EU in 2016. I also wonder what might have happened had those people in power and their minions who preached the litany of Leave had actually been truthful about the implications of that decision over two years ago.
Either way we (the UK) seem to be plunging headlong into a catastrophic political and economic abyss with no one with any common sense at the tiller.
The fact now is that in essence, as I type in mid January 2019 the UK has no workable government. Nor a viable alternative to the shambles that is currently 'in power' in Westminster. If one watches any news program, the discussion of British politics has almost stopped unless there is some kind of cock up (Windrush, Grenfell, Loss of 5,000 jobs at LandRover, Collapse of Universal Credit etc.) and all that remains is Brexit.
Following the defeat of the government on various votes in the lead up to the eventually pulled 'meaningful' vote before Christmas 2018 and the same pending vote, scheduled for next Tuesday we seem to have no coherent thought leadership from any political viewpoint.
The right wing of the Tory party seem to want to force a hard Brexit with no deal in place with the EU. The left wing of that same party are working actively with Labour to undercut the deal Prime Minister has negotiated with the EU and the Euro Sceptic centrists, largely the PM, cabinet ministers and their juniors, vastly in the minority of the Parliamentary Conservatory Party are becoming very boring repeating the same mantra about the best and only deal available.
Meanwhile, Labour seem to have no position other than to be against everything Tory and demanding a general election which, on todays opinion polls (and depending on who offers a second referendum one suspects) no one would win outright and plunge us into an even deeper crisis potentially. My question to Labour would be - what the hell is your position other than wanting an election.
The frustration is of course, now that the truth is out and everything about a post Brexit arrangement, regardless of the type of Brexit : soft, hard or evenly fried is worse it seems than being in the EU. It is difficult to imagine any final result which won't continue political, economic and social upheaval for a generation to come. We are a nation of shopkeepers lead by a generation of the politically naive for whom Brexit has become an exercise in intransigent ego stroking.
Yes, 52% of the voters (who could be bothered voting) in 2016 asked to leave but one suspects that for those same people asked now the answer might be very different. Whoever 'wins' the forthcoming events in the next few months and years the British population will ultimately be the losers and the political landscape will inevitably be l littered with the careers of both Remainers and Brexiteers whose misjudged policies have lead us into a national morass.
Either way we (the UK) seem to be plunging headlong into a catastrophic political and economic abyss with no one with any common sense at the tiller.
The fact now is that in essence, as I type in mid January 2019 the UK has no workable government. Nor a viable alternative to the shambles that is currently 'in power' in Westminster. If one watches any news program, the discussion of British politics has almost stopped unless there is some kind of cock up (Windrush, Grenfell, Loss of 5,000 jobs at LandRover, Collapse of Universal Credit etc.) and all that remains is Brexit.
Following the defeat of the government on various votes in the lead up to the eventually pulled 'meaningful' vote before Christmas 2018 and the same pending vote, scheduled for next Tuesday we seem to have no coherent thought leadership from any political viewpoint.
The right wing of the Tory party seem to want to force a hard Brexit with no deal in place with the EU. The left wing of that same party are working actively with Labour to undercut the deal Prime Minister has negotiated with the EU and the Euro Sceptic centrists, largely the PM, cabinet ministers and their juniors, vastly in the minority of the Parliamentary Conservatory Party are becoming very boring repeating the same mantra about the best and only deal available.
Meanwhile, Labour seem to have no position other than to be against everything Tory and demanding a general election which, on todays opinion polls (and depending on who offers a second referendum one suspects) no one would win outright and plunge us into an even deeper crisis potentially. My question to Labour would be - what the hell is your position other than wanting an election.
The frustration is of course, now that the truth is out and everything about a post Brexit arrangement, regardless of the type of Brexit : soft, hard or evenly fried is worse it seems than being in the EU. It is difficult to imagine any final result which won't continue political, economic and social upheaval for a generation to come. We are a nation of shopkeepers lead by a generation of the politically naive for whom Brexit has become an exercise in intransigent ego stroking.
Yes, 52% of the voters (who could be bothered voting) in 2016 asked to leave but one suspects that for those same people asked now the answer might be very different. Whoever 'wins' the forthcoming events in the next few months and years the British population will ultimately be the losers and the political landscape will inevitably be l littered with the careers of both Remainers and Brexiteers whose misjudged policies have lead us into a national morass.
Welcome to 2019 !
As we move into 2019 I wanted to drop you all a note and apologise for my dismal lack of marketing and social media work in 2018 - one of the issues around building a busy practice and supporting a number of introducers and their clients on medical insurance is that you get really busy ! This means of course that the first thing that slips are blog posts and the like. However in 2019 one of my resolutions is to try and communicate a bit more with my introducer clients both via the occasional marketing e-mail like this one but also on my blog (www.localventure.blogspot.com) and also via Twitter (@localventure1) and the like.
If you do have any medical insurance queries you would like answered I am always here to support you, as I note below :
This year have a think about the following potential classes of medical insurance client you might refer, this might include :
Your existing SME clients who don't have cover in place - new medical insurance plans for small corporate clients are an awful lot cheaper than most clients think, there are therefore very few barriers to purchase.
SME's with a current PMI plan that hasn't been reviewed in a while - any company plan which hasn't been properly reviewed in the last year or two needs urgent assistance in my opinion. Many of the larger national PMI brokers (and some big regional specialists) often don't bother to even contact clients at renewal and when they do it is a largely perfunctory and inflexible service. Lots of 'low hanging fruit' to acquire out there.
Individual and high net worth clients with : BUPA, AXA PPP, Aviva or Vitality Health - legacy personal business is relatively easy to acquire and move to a lower cost proposition. Client with these large insurers are likely paying too much.
Older clients whose prices have rocketed upwards - there comes a point where pricing is simply too high for older clients. This is not insurmountable and in many occasions we can help clients up to the age of 79 plan a move of insurer to 're-set' their pricing at a lower level.
If you would like to discuss any prospective cases with me or need general advice on medical insurance - just call or e-mail me.
Regards
Phil
Phil Knight
Independent Healthcare Consultant
(Part of Premier Choice Group, FCA No. 312878)
T. 07792 075748
E. philknight@pch.uk.com
W. www.pch.uk.com/consultants/phil-d-knight/
If you do have any medical insurance queries you would like answered I am always here to support you, as I note below :
This year have a think about the following potential classes of medical insurance client you might refer, this might include :
Your existing SME clients who don't have cover in place - new medical insurance plans for small corporate clients are an awful lot cheaper than most clients think, there are therefore very few barriers to purchase.
SME's with a current PMI plan that hasn't been reviewed in a while - any company plan which hasn't been properly reviewed in the last year or two needs urgent assistance in my opinion. Many of the larger national PMI brokers (and some big regional specialists) often don't bother to even contact clients at renewal and when they do it is a largely perfunctory and inflexible service. Lots of 'low hanging fruit' to acquire out there.
Individual and high net worth clients with : BUPA, AXA PPP, Aviva or Vitality Health - legacy personal business is relatively easy to acquire and move to a lower cost proposition. Client with these large insurers are likely paying too much.
Older clients whose prices have rocketed upwards - there comes a point where pricing is simply too high for older clients. This is not insurmountable and in many occasions we can help clients up to the age of 79 plan a move of insurer to 're-set' their pricing at a lower level.
If you would like to discuss any prospective cases with me or need general advice on medical insurance - just call or e-mail me.
Regards
Phil
Phil Knight
Independent Healthcare Consultant
(Part of Premier Choice Group, FCA No. 312878)
T. 07792 075748
E. philknight@pch.uk.com
W. www.pch.uk.com/consultants/phil-d-knight/
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