Just had a call from Talk Talk (?), my fibre broad band and home phone line provider. They tell me that in the last two weeks there has been an enormous amount of data being used by my broad band account - an odd statement since I have unlimited data on my home account.
So I mentioned that wasn't possible as no one had been in the house for nearly three weeks. Ah ha they said. Someone can 'hack in' with a 'worm' even if you have a password and use your data.
So he then asked me what business I used my broad band for - I replied that was confidential, "fine" says he. Then he asks me if my brand band line was in use at the moment, puzzled I asked "if you're really Talk Talk should't you be able to tell me that ?" This was apparently one sarcastic question too many as the once seemingly professional caller told me to "expletive off" and hung up on me.
The lesson, never give out any information at all during in-coming calls without checking the source and have some fun with them if you possible can. When anyone who provides me a service contacts me, particularly by phone but also by e-mail if the old spider sense starts tingling always contact them yourselves to check especially with people who should have access to phone numbers, technical info, bank details etc - there's no reason for them to contact you unless there is an issue and calling them yourself proves you are speaking to the company for real and not some scammer in a call centre in Moscow.
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| Henry the Cocker-Poo |
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